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privacy policy
PRIVACY POLICY
Effective Date: March 15, 2020
Last Updated: November 2, 2026
Recovery Naturally, LLC ("Company," "we," "us," or "our") operates the website located at www.RecoveryNaturally.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit inquiries, schedule appointments, purchase digital materials or programs, receive communications, or use our online services.
Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read,understood, and agreed to the practices described in this policy. If you do not agree with the terms, please discontinue use of the Site.
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INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or can reasonably be linked directly or indirectly to you ("Personal Information").
A. Information You Voluntarily Provide Depending on how you interact with our Site, you may provide:
• Contact Details: First and last name, email address (recoverynaturally@outlook.com), physical mailing address, and mobile or telephone number ((386) 872-7599).
• Billing and Payment Information: Payment card details, billing addresses, and transaction histories. All financial transactions are securely processed via third-party PCI-compliant payment gateways; we do not store full payment card numbers on our servers.
• Account Credentials: Usernames, passwords, profile preferences, and course progress records if you access our educational portals or client accounts.
• Inquiries and Intake Submissions: Messages submitted via web forms, appointment scheduling requests, survey responses, and consultation intake information submitted through secure third-party practice management portals.
B. Information Collected Automatically When you navigate the Site, certain technical and usage details are collected automatically:
• Device and Browser Data: IP address, browser type and version, device operating system, network provider, and hardware identifiers.
• Usage Data: Pages viewed, time spent per page, referring URLs, access dates and times, and interaction data.
• Cookies and Tracking Technologies: Cookies, pixels, and web beacons utilized to maintain session integrity, store preferences, and analyze web traffic patterns.
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HOW WE USE YOUR INFORMATION
We use the collected Personal Information for legitimate business operations, including to:
• Provide, maintain, and enhance the Site, educational modules, and client resources.
• Schedule consultations, process orders, handle billing,and fulfill product or service requests.
• Send administrative updates, appointment confirmations, invoices, and relevant notices.
• Deliver educational announcements, newsletters, or marketing updates (subject to your opt-out preferences).
• Prevent, detect, and mitigate fraud, technical glitches, security breaches, and illegal activity.
• Comply with applicable federal, state, and local statutory obligations and legal processes.
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SMS AND MOBILE INFORMATION
Recovery Naturally, LLC may collect mobile phone numbers and consent records when individuals voluntarily agree to receive text messages.
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We may use this information to send professional education, client education, appointment reminders, scheduling updates, customer-care follow-ups, wellness information, and occasional promotional updates consistent with the consent provided.
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SMS messages will not include protected health information, diagnoses, treatment details, medical records, or other HIPAA-sensitive information. Individuals should use the secure client portal for sensitive health information.
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Mobile phone numbers, SMS consent information, and opt-in records will not be sold or shared with third parties for their own marketing purposes. This information may be shared with service providers that help us operate the SMS program and deliver requested communications.
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Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
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HOW WE DISCLOSE YOUR INFORMATION
Except as described in Section 3 regarding mobile opt-in data, we do not sell, rent, lease, or monetize your Personal Information. We disclose information only under the following conditions:
• Service Providers: Trusted third-party vendors assisting in our operations (e.g., website hosting, client practice management systems, cloud email servers, telecommunications delivery platforms, payment processors, and analytics platforms). These parties are bound by strict confidentiality and data protection obligations.
• Business Transfers: In the event of a merger, acquisition, asset sale, corporate reorganization, or transition of business operations, customer information may be transferred as a business asset.
• Legal Requirements: When required by subpoena, court order,regulatory audit, or statutory mandate, or when we determine in good faith that disclosure is necessary to protect our legal rights, ensure personal safety, or prevent fraud.
• With Your Explicit Consent: Whenever you specifically direct or authorize us to share your details with a third party.
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COOKIES AND WEB TRACKING
We use standard cookies to ensure website navigation and measure overall performance.
• Essential Cookies:Necessary for the technical operation and security of the Site.
• Analytics Cookies: Help us evaluate traffic sources and reader engagement through aggregate, non-personally identifiable metrics.
You can modify your browser settings to decline or delete cookies. If you disable cookies, some sections or features of the Site may not function as intended.
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THIRD-PARTY WEBSITES AND SERVICES
Our Site may contain links to external websites, articles, or third-party scheduling and practice software. We are not responsible for the privacy policies, data handling practices, or content of those third-party sites. We encourage you to review the privacy notices of any external site you visit.
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DATA SECURITY AND RETENTION
We maintain physical, technical, and administrative safeguards designed to protect Personal Information against unauthorized access, loss, alteration, or misuse. However, no internet transmission or electronic data storage method is guaranteed to be 100% secure.
We retain your Personal Information only for as long as necessary to fulfill the operational purposes outlined in this policy, comply with our legal and accounting obligations, and enforce our agreements.
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CHILDREN’S PRIVACY (COPPA)
Our Site and programs are directed exclusively to adults aged 18 and older. We do not knowingly collect or solicit Personal Information from children under 13. If we discover that Personal Information from an individual under 13 has been inadvertently collected without verifiable parental consent, we will promptly delete it.
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YOUR STATE PRIVACY RIGHTS
Under applicable U.S. state privacy laws (including California, Florida, and other state frameworks), residents may possess the following statutory rights regarding their personal data:
• Right to Know / Access: Request details regarding the categories and specific pieces of Personal Information collected, the sources, business purposes, and third parties with whom data was shared.
• Right to Delete: Request deletion of personal records, subject to legal and regulatory retention exceptions. • Right to Correct: Request correction of inaccurate or outdated Personal Information.
• Right to Non-Discrimination: Receive equal service and pricing without discrimination for exercising privacy rights.
• Right to Opt-Out of Sale / Targeted Ads: We do not sell personal data or share your personal information for targeted cross-context behavioral advertising.
To exercise any of these rights, submit a written request to recoverynaturally@outlook.com.
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CHANGES TO THIS PRIVACY POLICY
We reserve the right to revise or update this Privacy Policy at our discretion. Any revisions will take effect immediately upon posting to this page with an updated "Last Updated" date. Continued use of the Site after revisions constitutes acceptance of the modified policy.
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CONTACT US
For questions, comments, or data privacy requests, contact Recovery Naturally, LLC:
Company Name: Recovery Naturally, LLC
Mailing Address: 224 Mallard Lane, Daytona Beach, FL 32119
Phone: (386) 872-7599
Website: https://www.RecoveryNaturally.com